Privacy Policy

The information we collect depends on how you interact with us.

We may use information we collect to:

• Respond to your property inquiry
• Communicate with you about the property you submitted
• Evaluate whether a property may be a good fit for us
• Request additional property information
• Prepare or discuss a potential purchase offer
• Arrange a property visit when appropriate
• Evaluate or facilitate a potential real estate transaction
• Maintain records of inquiries and communications
• Provide customer service
• Operate and maintain the Website
• Improve Website content and functionality
• Understand how visitors find and use the Website
• Measure Website and marketing performance
• Manage our customer relationship management systems
• Prevent fraud, spam, abuse, or unauthorized activity
• Protect our Website, systems, Company, and users
• Maintain business, accounting, tax, and transaction records
• Comply with legal obligations
• Establish, exercise, or defend legal rights
• Resolve disputes
• Enforce agreements
• Carry out other lawful business purposes related to your inquiry

Submitting property information does not obligate you to sell your property and does not obligate We Buy Houses St. Louis, MO LLC to make an offer or purchase the property.

If you provide us with a phone number or email address, we may contact you about the property or inquiry you submitted.

Communications may include:

• Responding to your inquiry
• Asking questions about the property
• Discussing a potential offer
• Following up regarding your interest in selling
• Providing information related to a potential transaction

We currently use Website contact information for phone and email communications relating to property inquiries.

You may ask us to stop nonessential follow-up communications by contacting us.

We will process communication preferences and legally valid opt-out requests as required by applicable law.

If our communication practices change in the future, including if we begin using text messaging or additional marketing channels, we may update our disclosures and obtain any additional consent required by applicable law before using those methods.

We do not sell property-inquiry information to data brokers or unrelated third parties for their own independent marketing purposes.

We may share information in the following circumstances.

The Website may use cookies and similar technologies.

These technologies may help us:

• Operate Website features
• Understand Website traffic
• Analyze how visitors use the Website
• Remember settings
• Protect Website security
• Measure marketing performance
• Improve Website functionality

We may use analytics or Website technology providers, including services such as Google Analytics or analytics functionality provided through our Website or CRM platform.

These services may collect information such as:

• IP address
• Device and browser information
• Pages viewed
• Referral source
• Website interactions
• Approximate geographic information
• Cookie or similar identifiers

We do not represent that all technical information collected through analytics or cookies is completely anonymous.

Most browsers allow you to block, limit, or delete cookies through browser settings. Disabling cookies may affect certain Website features.

Where applicable law requires additional consent or choices concerning particular tracking technologies, we will provide those controls as required.

We may use customer relationship management, website, analytics, email, automation, and other business technology to manage property inquiries and operate our business.

Information submitted through the Website may be stored or processed through these systems.

We may use technology to:

• Organize property inquiries
• Maintain communication history
• Route inquiries
• Create internal reminders
• Analyze Website performance
• Maintain business records
• Support property evaluation and transaction processes

Our use of service providers does not eliminate responsibilities imposed on us by applicable law.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.

How long information is retained may depend on factors such as:

• The nature of the property inquiry
• Whether discussions continue
• Whether a transaction occurs
• Business recordkeeping needs
• Accounting and tax requirements
• Contractual obligations
• Applicable statutes of limitation
• Fraud-prevention and security needs
• Legal or regulatory requirements
• The need to establish or defend legal claims

We may retain information after an inquiry ends when reasonably necessary to maintain business records, document communications, comply with law, resolve disputes, or protect legal rights.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable law and our business practices.

We use reasonable administrative, technical, and organizational safeguards intended to protect information within our control against unauthorized access, acquisition, use, alteration, disclosure, loss, or destruction.

However, no Website, Internet transmission, electronic communication, database, cloud service, or storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information.

If we experience a security incident involving personal information, we may investigate the incident, take appropriate steps to contain or address it, and provide notifications when required by applicable law.

Depending on where you live and which laws apply, you may have certain rights regarding your personal information.

These rights may include, where provided by applicable law, the ability to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about certain disclosures
• A copy of certain information
• Opt-out from certain uses of information
• Withdrawal or revocation of certain consent

The availability and scope of these rights vary by jurisdiction.

Nothing in this Privacy Policy is intended to create privacy rights that are not otherwise required by applicable law.

We may need to verify your identity or authority before acting on a privacy request.

We may also retain information when permitted or required by law, including information reasonably necessary to:

• Complete or document a transaction
• Maintain business records
• Comply with legal obligations
• Prevent fraud
• Maintain security
• Resolve disputes
• Exercise or defend legal rights
• Enforce agreements

We will respond to legally valid privacy requests within the time required by applicable law.

Information concerning real estate ownership, property characteristics, taxes, assessments, deeds, zoning, and other property matters may be publicly available.

Nothing in this Privacy Policy prevents us from lawfully researching or using publicly available property information or other information we are legally permitted to obtain.

If you provide information about another person, such as a co-owner, spouse, family member, tenant, heir, representative, or business partner, you represent that you are permitted to provide that information to us or otherwise have a lawful reason for doing so.

Do not provide unnecessary sensitive information about another person.

This Website and our property-buying services are intended for adults and are not directed to children.

We do not knowingly solicit personal information through the Website from children under the age of 13.

Individuals submitting property information should be at least 18 years old or otherwise legally authorized to act with respect to the property.

If you believe a child has improperly submitted personal information to us, please contact us so that we can review the matter and take appropriate action.

The Website may contain links to websites or services operated by third parties.

We do not necessarily control, operate, or endorse those websites.

When you leave our Website, information you provide directly to another website is generally governed by that website's own privacy practices.

We encourage you to review the privacy policies of third-party websites before providing personal information.

The Website is operated in the United States and is primarily intended for property owners and properties within the geographic markets we serve.

If you access the Website from another jurisdiction, information you provide may be transferred to, processed in, and stored in the United States.

Where another jurisdiction's privacy law lawfully applies to our processing activities, we will comply with applicable requirements to the extent required.

We may update this Privacy Policy periodically to reflect changes in:

• Our Website
• Business practices
• Technology
• Service providers
• Information practices
• Applicable law
• Regulatory requirements

When we update this Privacy Policy, we will revise the Last Updated date at the top of the page.

Where legally required, we may provide additional notice of material changes.

Updated practices will apply prospectively from the effective date of the revised Privacy Policy unless applicable law requires otherwise.

This Privacy Policy explains our information-handling practices.

Our separate Terms & Conditions govern additional matters concerning use of the Website, including Website-use restrictions, disclaimers, intellectual property, limitations of liability, dispute-resolution provisions, and other terms.

Nothing in this Privacy Policy or our Terms & Conditions is intended to waive any right or obligation that cannot lawfully be waived.

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, contact:

Please do not send Social Security numbers, financial account credentials, passwords, government identification, or other unnecessary sensitive information through ordinary email or Website forms.

This Privacy Policy describes the Company's current privacy practices.

It does not constitute legal, tax, financial, or real estate advice, and nothing in this Privacy Policy creates a contractual right, warranty, or obligation beyond those required by applicable law or expressly undertaken in a binding written agreement.